====== Records Manager ====== A Records Manager quakes when faced with unstructured data that can be modified at whim by users however literate. ===== Usage ===== Questions are being asked that may sound critical, such as * Where does the use of a corporate Wiki cross the bounds between records management and communication? * Is only some corporate data ready to be Wikified? ===== Example ===== A Records Manager might feel right to point out: * Wiki entries may not be acceptable in a tax audit because the records can be doctored. * Policies and procedures stored in a wiki have no authorization status. * The documentation and records management system may not pass a management system audit (e.g by a major customer or for ISO 9001). A wiki champion may respond by: * Explaining the wiki's soft security features (all changes logged) and inviting the tax auditor to verify this to his own satisfaction. * Defining a way to clearly distinguish an authorized "release" from a "draft". * Do both of the above. ===== Related Patterns ===== * [[Wikiphobia]] other arguments against wikis. * [[Maintainer]] understands the overall concepts, tasks, and reference information that a reader may require.