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training [2018/11/14 22:14] 127.0.0.1 external edit |
training [2018/11/28 16:12] (current) splitbrain Struct data changed |
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- | ===== Training ===== | + | ====== Training |
Spending time and resources to produce training materials for an unresponsive prospective user community will actually impede the adoption and long-term success of your knowledge base. | Spending time and resources to produce training materials for an unresponsive prospective user community will actually impede the adoption and long-term success of your knowledge base. | ||
- | ==== Usage ==== | + | ===== Usage ===== |
- | Wiki contributions are down or stagnant. You recognize an abundance of [[Do+it+all|Do It All]] , [[Leech|Leech]] , [[Wikiphobia|Wikiphobia]] , and possibly [[ContributorForHire|ContributorForHire]] people anti-patterns. People complain that it's too difficult to get their ideas into the shared knowledge base. You (or your established IT infrastructure) responds by addressing their apparent demands for more **training** , simpler examples, and more technical documentation. | + | Wiki contributions are down or stagnant. You recognize an abundance of [[Do It All]], [[Leech]], [[Wikiphobia]], |
==== Example ==== | ==== Example ==== | ||
- | * wiki [[Champion|Champion]] resources are spent making training pages, duplicating or simplifying application documentation, | + | * wiki [[Champion]] resources are spent making training pages, duplicating or simplifying application documentation, |
* users attend training sessions, but this does not translate to contributions | * users attend training sessions, but this does not translate to contributions | ||
* users don't even attend training sessions but complain that the application is ' | * users don't even attend training sessions but complain that the application is ' | ||
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* some IT solutions are about technical training rather than ' | * some IT solutions are about technical training rather than ' | ||
- | ==== Alternatives ==== | + | ===== Alternatives |
- | * Use peer tutoring, encourage (wiki [[Champion|Champion]] s) | + | * Use peer tutoring, encourage (wiki [[Champions]]) |
- | * Use wiki [[Magnet|Magnet]] , wiki [[Scaffold|Scaffold]] or other [adoption patterns] | + | * Use [[Magnet]], [[Scaffold]] or other adoption patterns to demonstrate utility and encourage use. |
* Be patient. | * Be patient. | ||
* Encourage resource spending on training in **response** to user demand only, not as a means to promote usage. | * Encourage resource spending on training in **response** to user demand only, not as a means to promote usage. | ||
* Consider targetting ' | * Consider targetting ' | ||
- | ==== Related Patterns ==== | + | ===== Related Patterns ===== |
- | + | ||
- | ==== Suggestions? | + | |
- | + | ||
- | * This pattern could be part of a new [PuttingTheCartBeforeTheHorse] | + | |
- | + | ||
- | * Could also be a [HowBeforeWhy] | + | |
- | + | ||
- | + | ||
---- struct data ---- | ---- struct data ---- | ||
+ | classification.type | ||
+ | classification.focus : Adoption | ||
---- | ---- | ||