Patterns for successful wiki use
From the movie, Field of Dreams where Kevin Costner builds a baseball diamond in a cornfield. Then all the great players just appear from the corn. Well, real Web 2.0 ain't like the movies.
The wiki is being built by a team disconnected from the intended user community. They are making a big investment in both building the framework of the wiki and supplying content, perhaps from old intranet content or procedures manuals. There is no proper engagement with the community, and little contribution from outside the team building the wiki. “Well, management wanted a wiki but everyone was too busy to provide any input, so we are building it anyhow. Then the community can always correct it later if it isn't right.”